Click & Collect is available in all stores except our Outlet locations, at no extra charge. Once you have selected the store from which you want to collect your order, this choice cannot be changed. If you require assistance, please reach out to the
You will receive email updates regarding the status of your order at the email address used during the purchase. Please remember to check your junk or spam folders in case our updates are filtered there. Once your order has been dispatched from our w
If you need to update or change any details on your order, you can contact us via email at [email protected] or lodge an enquiry here. You can also reach us by phone at 02 4058 4400, available from 9 AM to 5 PM, Monday to Friday. Due to the
All promotions are "opt-in" via a Promotional Code and should be entered in at check out. If the code has been missed or you think it has not applied, please reach out to Customer Care for assistance and we’ll be happy to look into this for you. Ple
There may be rare instances when items purchased are sold out/unavailable on the same day of purchase. When this happens, the remainder of your order will still be dispatched. A member of our team will be in touch if the item cannot be located or is
Please check your junk or spam folders in your email inbox. If you accidentally used an incorrect or outdated email address when placing your order, it will not affect the dispatch of your items. However, the confirmation email will have been sent to