Our team is available to assist you via live chat from 9 AM to 10 PM AEST, Monday to Thursday, and from 9 AM to 6 PM AEST on Friday.

We are available to assist you via phone from 9 AM to 5 PM AEST, Monday to Friday.

SHEIKE

<p>If you need to update or change any details on your order, you can contact us via email at <a href="mailto:customercare@sheike.com.au">customercare@sheike.com.au</a> or lodge an enquiry <a href="https://contact.gorgias.help/forms/4l6qsrcu">here</a>. You can also reach us by phone at 02 4058 4400, available from 9 AM to 5 PM, Monday to Friday.</p><p>Due to the fast processing times at our online warehouse, we cannot guarantee that order change requests will be fulfilled. While we do our best to accommodate changes, we do not accept liability for incorrect addresses. To avoid any disappointment, please double-check your delivery address before completing your order.&#xA0;</p>

If you need to update or change any details on your order, you can contact us via email at customercare@sheike.com.au or lodge an enquiry here. You can also reach us by phone at 02 4058 4400, available from 9 AM to 5 PM, Monday to Friday. Due to the

Can I re-direct my parcel?

Delivery

General

Return an Online Purchase In-Store

International Returns

How Do I Return a Purchase?

How Can I Return an In-Store Purchase?

I Received a Faulty Item. What Should I Do?

How to Return

What Are Your Return Conditions?

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Returns Policy & Conditions

Can I Exchange My SHEIKE Order?

Exchanges

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Are You Restocking a Particular Item?

Product & Stock

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I Need to Change or Update My Order

How Long Does Shipping Take?

Click and Collect

I Have Not Received My Order

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I Forgot to Use My Discount. What Now?

An Item from My Order Is Out of Stock. What Now?

I Haven't Received an Email After Placing My Order. Why?

Orders

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SHEIKE Credit

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Gift Cards

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How Does Afterpay Work?

Afterpay

Payment, Gift Cards & Store Credit

I Am Having Issues Checking Out

Promotional Discount Code Not Working

Technical

I Need to Change or Update My OrderUpdated 5 months ago