Our team is available to assist you via live chat from 9 AM to 10 PM AEST, Monday to Thursday, and from 9 AM to 6 PM AEST on Friday.

We are available to assist you via phone from 9 AM to 5 PM AEST, Monday to Friday.

SHEIKE

Simply provide your email address to the SHEIKE stylist at the counter and your SHEIKE credit will be available to use. If you would like to check your SHEIKE Credit balance, please reach out to <a href="https://contact.gorgias.help/forms/4l6qsrcu">Customer Care</a> for assistance.&#xA0;

Simply provide your email address to the SHEIKE stylist at the counter and your SHEIKE credit will be available to use. If you would like to check your SHEIKE Credit balance, please reach out to Customer Care for assistance.

How do I use my SHEIKE credit in store?

Payment, Gift Cards & Store Credit

SHEIKE Credit

Return an Online Purchase In-Store

International Returns

How Do I Return a Purchase?

How Can I Return an In-Store Purchase?

I Received a Faulty Item. What Should I Do?

How to Return

What Are Your Return Conditions?

Can I Return a Sale Item?

Returns Policy & Conditions

Can I Exchange My SHEIKE Order?

Exchanges

Returns

Are You Restocking a Particular Item?

Product & Stock

Do I Need to Sign for My Parcel?

I Need to Change or Update My Order

How Long Does Shipping Take?

General

Delivery

Click and Collect

I Have Not Received My Order

Can I Change or Cancel My Order?

I Forgot to Use My Discount. What Now?

An Item from My Order Is Out of Stock. What Now?

I Haven't Received an Email After Placing My Order. Why?

Orders

How Can I Check My Credit Balance?

How Do I Use My SHEIKE Credit In-Store?

How Do I Use My SHEIKE Credit Online?

Help! Why Can't I See My SHEIKE Credit?

Do You Sell Gift Cards?

Do Gift Cards Expire?

I'm Having Issues Buying My Gift Card

Do I Need to Have an Account to Use a Gift Card?

What Are the Terms of Use for a Gift Card?

I Purchased an E-Gift Card for a Friend. When Will They Receive It?

How Can I Check My Gift Voucher Balance and Expiry Date?

What If My Gift Card Is Lost or Stolen?

Gift Cards

How Do Afterpay Refunds Work?

How Does Afterpay Work?

Afterpay

I Am Having Issues Checking Out

Promotional Discount Code Not Working

Technical

How Do I Use My SHEIKE Credit In-Store?Updated 5 months ago