Help! Why Can't I See My SHEIKE Credit?Updated 5 months ago

If you are having trouble accessing your SHEIKE credit please try the following:

• Your SHEIKE credit may be expired. We can look into this for you, please reach out to Customer Care for assistance.
• Please note, your SHEIKE Credit will take 5 minutes to sync once you have logged in or created your account. Please check back again in 5 minutes. 
• Your SHEIKE credit may be issued to another email address please check your email or your receipt to make sure you are logging in with the same email address. 
• Please note if your SHEIKE credit was issued to your store account, you will still need to create a log in and password on the website (with the same email address) to access your credit.